Dworsky said, “because the change was not communicated well.”Ĭonsumers have been complaining and posting negative reviews on and in other online forums.Ĭolleen Gatlin, an Intuit spokeswoman, said TurboTax customers who used the deluxe desktop version to report investment or rental property income generally must use either the “premier” or “home & business” versions, while those who are self-employed must use “home & business.” (However, some simple investment and business situations, like dividends from investments in mutual funds, are still supported in deluxe, she said.) “I think people are going to be surprised,” Mr. Deluxe desktop users may not realize until they are part way through their taxes that they must pay an extra fee to upgrade and finish, he said. To get the program’s full question-and-answer help to complete the schedules, users must upgrade within the program to a version with an extra cost of $30 to $40.Įdgar Dworsky, publisher of the Consumer World website, said this year’s deluxe desktop version doesn’t offer step-by-step interview help for filling out Schedule C (for self-employment and small business income), D (investments) and E (rental and partnership income). TurboTax, the tax software from Intuit, drew ire from consumers when they learned that its “deluxe” desktop offering, available by download or on CD, had curtailed functions for some tax schedules that previously had been included. TAXPAYERS buying commercial software to prepare and electronically file their 2014 income tax returns should double-check that the version they are purchasing fits their needs.

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